Conditions d’utilisation
Overview
Welcome to The Kazeno.
These Terms of Service apply to your access to and use of our website, online store, products, services, features, content, and tools. Throughout the site, the terms “we,” “us,” and “our” refer to The Kazeno.
The Kazeno operates this online store to offer electronic device accessories, including phone stands, laptop stands, tablet stands, car phone accessories, mini fans, mini gadgets, and other practical tech-related accessories.
By visiting our website, browsing our store, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree with these terms, you should not use our website or purchase from our store.
- Online Store Terms
By using our website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products or services for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction while using our website.
You must not transmit any viruses, malware, harmful code, or any destructive content through our website.
A violation of these Terms may result in the immediate termination of your access to our services.
- Account and Customer Information
To place an order or use certain features of our website, you may need to provide information such as your name, email address, billing address, shipping address, and payment details.
You agree to provide accurate, complete, and current information. You are responsible for keeping your account information secure and for any activity that occurs under your account.
You may not transfer, sell, assign, or share your account with another person without our permission.
- Our Products
The Kazeno sells electronic device accessories and practical tech-related products, such as phone holders, laptop stands, tablet stands, car phone accessories, mini fans, and mini gadgets.
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s screen will display colors, sizes, textures, or product details exactly as they appear in real life.
Product descriptions, prices, availability, and images may be updated or changed at any time without notice.
We reserve the right to limit the sale of our products to any person, region, or jurisdiction, and to limit the quantity of any product available for purchase.
- Orders and Order Acceptance
When you place an order on our website, you are making an offer to purchase the selected products.
We reserve the right to accept, refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product unavailability, payment issues, shipping restrictions, or violation of these Terms.
Your order is only accepted once we send you an order confirmation by email.
Please review your order carefully before submitting it. Once an order has been confirmed, we may not be able to cancel or modify it.
If we need to cancel or change your order, we may contact you using the email address, billing address, shipping address, or phone number provided at checkout.
- Pricing, Payments, and Billing
All prices are listed in the currency displayed on our website. Prices are subject to change without notice.
The price charged for a product will be the price shown at the time you place your order, unless there is an obvious pricing error.
Prices may not include taxes, customs duties, import fees, shipping fees, or other charges unless clearly stated.
You agree to provide current, complete, and accurate payment and billing information for all purchases made through our store.
By submitting payment information, you confirm that you are authorized to use the payment method provided and that the payment information is accurate.
We reserve the right to refuse or cancel orders that appear suspicious, incomplete, fraudulent, or in violation of these Terms.
- Shipping and Delivery
We ship orders according to the shipping methods and delivery estimates shown at checkout or in our Shipping Policy.
Delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, incorrect addresses, high order volume, supplier processing times, weather, or other events outside our control.
The Kazeno is not responsible for delays caused by shipping carriers, customs authorities, or incorrect shipping information provided by the customer.
Once an order has been shipped, tracking information may be provided when available.
Customers are responsible for entering a complete and accurate shipping address. If a package is delayed, returned, or lost because of an incorrect address, we may not be able to offer a refund or replacement.
- Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return and Refund Policy.
To request a return or report a problem with your order, please contact us at:
Items must meet the conditions described in our Return and Refund Policy to be eligible for a return or refund.
We reserve the right to refuse returns that are used, damaged by the customer, incomplete, missing parts, or returned without prior approval.
- Product Use and Safety
Our products are designed for normal personal use only.
You agree to use all products according to their intended purpose and any instructions provided.
The Kazeno is not responsible for damage, injury, device issues, or product failure caused by misuse, improper installation, excessive force, modification, unsafe use, or failure to follow instructions.
For accessories such as phone holders, laptop stands, tablet stands, car phone accessories, mini fans, and similar products, customers are responsible for ensuring that the product is suitable for their device, surface, vehicle, desk, or intended use before using it.
- Accuracy of Information
We try to ensure that all information on our website is accurate, complete, and up to date. However, our website may occasionally contain errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping times, availability, or other information.
We reserve the right to correct any errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.
- Promotions and Discounts
From time to time, we may offer discounts, promotional codes, special offers, or limited-time deals.
Promotions may be subject to separate conditions, such as expiration dates, product exclusions, minimum order values, or usage limits.
We reserve the right to modify, suspend, or cancel any promotion at any time without notice.
- Third-Party Services and Links
Our website may include links, tools, apps, payment providers, shipping services, or features provided by third parties.
We are not responsible for the content, accuracy, policies, services, or practices of third-party websites or providers.
If you access a third-party website or service through our website, you do so at your own risk. You should review the terms and policies of any third-party service before using it.
- Relationship with Shopify
The Kazeno is powered by Shopify, which allows us to operate our online store and provide our services to customers.
However, any purchase made through our store is a transaction between you and The Kazeno. Shopify is not responsible for the products, orders, shipping, returns, refunds, or customer support related to purchases made from The Kazeno.
By using our website, you acknowledge that Shopify is not responsible for any claim, damage, loss, or issue arising from your purchase or transaction with The Kazeno.
- Intellectual Property
All content on our website, including text, images, product descriptions, graphics, logos, designs, videos, icons, and layout, is owned by or licensed to The Kazeno, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use any part of our website or content without our prior written permission.
The Kazeno name, branding, logos, designs, and slogans may not be used without our permission.
All third-party names, logos, trademarks, and brands remain the property of their respective owners.
- User Comments, Reviews, and Feedback
If you submit reviews, comments, suggestions, ideas, photos, videos, or other content to us, you agree that we may use, reproduce, publish, display, edit, and share that content for business, marketing, and website purposes.
You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party.
You may not submit content that is offensive, abusive, misleading, defamatory, illegal, obscene, spam, or harmful.
We reserve the right to remove or edit any user content at our discretion.
- Prohibited Uses
You agree not to use our website or services:
for any illegal or unauthorized purpose;
to violate any law, rule, or regulation;
to infringe upon our intellectual property rights or the rights of others;
to submit false, misleading, or fraudulent information;
to harass, abuse, insult, harm, defame, intimidate, or discriminate against others;
to upload or transmit viruses, malware, or harmful code;
to collect or track personal information of others without permission;
to spam, phish, scrape, crawl, or use automated tools to access our website;
to interfere with the security or proper functioning of our website;
to place fraudulent orders or misuse payment methods;
to resell products commercially without our permission.
We reserve the right to suspend or terminate your access to our services if you violate any prohibited use.
- Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be available, uninterrupted, secure, error-free, or free from viruses or harmful components.
To the fullest extent permitted by law, The Kazeno disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
- Limitation of Liability
To the fullest extent permitted by law, The Kazeno and its owners, employees, partners, suppliers, service providers, and affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, device damage caused by misuse, shipping delays, or any similar damages.
Our liability is limited to the maximum extent permitted by applicable law.
- Indemnification
You agree to indemnify, defend, and hold harmless The Kazeno, its owners, employees, partners, suppliers, service providers, and affiliates from any claim, demand, loss, liability, damage, or expense, including reasonable legal fees, arising from your violation of these Terms, your misuse of our website or products, your violation of any law, or your violation of the rights of a third party.
- Termination
We may suspend or terminate your access to our website or services at any time, without notice, if we believe that you have violated these Terms or engaged in suspicious, harmful, fraudulent, or unlawful activity.
You may stop using our services at any time.
Any obligations or liabilities incurred before termination will remain in effect after termination.
- Privacy Policy
Your use of our website is also governed by our Privacy Policy.
By using our website, you acknowledge that your personal information may be collected, used, processed, and shared according to our Privacy Policy and applicable laws.
Because our store is powered by Shopify, Shopify may also collect and process personal information related to your use of our website and checkout.
- Governing Law
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and interpreted according to the laws applicable in the jurisdiction where The Kazeno operates, unless otherwise required by applicable consumer protection laws.
- Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting the updated version on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of our website after any changes are posted means that you accept the updated Terms.
- Contact Information
If you have any questions about these Terms of Service, please contact us at:
The Kazeno